Privacy Policy.
1. Scope of This Policy
This policy applies to personal information collected from visitors to this website, in-store and phone customers, and individuals who communicate with us by email or telephone. It does not apply to third-party websites or services linked from this site.
2. Information We Collect
2.1 Information You Provide
- Contact details: name, email address, telephone number, and mailing address.
- Vehicle details: year, make, model, trim, engine, and tire size — needed to quote parts and tires correctly.
- Transaction records: purchases, install jobs, invoices, warranty records, and correspondence.
2.2 Information Collected Automatically
- Technical data: IP address, browser type and version, device information, referring URLs, and pages visited.
- Usage data: date and time of visits and pages viewed.
2.3 Information We Do Not Collect
This website does not process payments online and does not store payment card numbers. Counter transactions are processed through standard retail systems subject to their own security requirements.
3. How We Use Information
- Responding to quotes, stock checks, and service inquiries;
- Processing sales, installations, and warranty claims;
- Maintaining customer records and service history;
- Contacting you about orders, appointments, or safety recalls;
- Complying with tax, warranty, and consumer-protection obligations;
- Protecting the security and integrity of our website and systems.
We do not sell personal information, and we do not share customer lists with lead brokers or marketing aggregators.
4. How We Share Information
- Service providers: vendors that perform functions on our behalf — website hosting, email delivery, payment processing, and waste/recycling services — under obligations to protect the information;
- Manufacturers: where required for product warranties or safety recalls, limited to what the registration requires;
- Legal obligations: when required by law, legal process, or enforceable government request;
- Protection of rights: when necessary to protect the rights, property, or safety of MTY Pro Tire, Inc., our customers, or others;
- Business transfers: in connection with a sale or reorganization of the business, subject to continued protection of the information.
5. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected — including warranty, tax, and consumer-law record-keeping requirements — after which it is securely destroyed or anonymized.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Cookies and Analytics
This website may use cookies and similar technologies for essential functionality and aggregate usage analysis. You may configure your browser to refuse cookies; core site content remains accessible without them.
8. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to request access to the personal information we hold about you;
- The right to request correction of inaccurate information;
- The right to request deletion, subject to legal retention obligations;
- For California residents, the rights provided under the California Consumer Privacy Act (CCPA), as amended, including the rights to know, delete, and correct, and the right not to be discriminated against for exercising these rights.
To exercise these rights, contact us at s.wang@airesearchr.shop or +1 406 796 0995. We will verify your request and respond within the time required by applicable law.
9. Children's Privacy
This website and our services are directed to adults. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it promptly.
10. Third-Party Links
This website may contain links to third-party websites for convenience. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes take effect constitutes acceptance of the revised policy.
12. Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
- MTY Pro Tire, Inc.
- 4474 Beverly Blvd, Los Angeles, CA 90004, United States
- Email: s.wang@airesearchr.shop
- Phone: +1 406 796 0995